Shipping Policy

At Zocch Lagos, we are committed to providing efficient and reliable shipping services for our valued customers. This Shipping Policy outlines the details of our shipping procedures.
1. Order Processing:
– All orders that are accepted by us will be processed and shipped within 3 business days.
– Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods:
– We offer standard shipping services to ensure your order reaches you in a timely manner.
– Expedited shipping options may be available for an additional fee, and you can select
them during the checkout process if offered.
3. Shipping Locations:
– We currently ship orders to addresses within Nigeria.
– For international shipping, additional fees and delivery times may apply.
4. Shipping Fees:
– Shipping fees are calculated based on the weight, dimensions, and destination of your
order.
– Any applicable shipping fees will be displayed during the checkout process.
5. Delivery Times:
– Estimated delivery times may vary depending on your location and the shipping method
chosen.
– We strive to ensure that your order reaches you as quickly as possible within the
estimated timeframe.
6. Shipping Delays:
– While we make every effort to meet our shipping timelines, there may be occasional
delays due to unforeseen circumstances, such as weather, carrier issues, or holidays.
– We will provide updates and communicate any significant delays to you.
7. Order Changes:
– If you need to make changes to your shipping address or order details, please contact
our customer service as soon as possible.
– Once an order has been shipped, changes may not be possible.
8. Missing or Damaged Packages:
– If your package is missing or arrives damaged, please contact us immediately, and we
will assist you in resolving the issue.
9. Contact Us:
– If you have any questions or require further assistance regarding our shipping policy,
please contact our customer service at contactzocch@gmail.com
Thank you for choosing Zocch Lagos! We look forward to delivering your order promptly and
securely!